HTML Block	Customer
Customer First Name	Yugo
Customer Email	Email hidden; Javascript is required.
Customer Phone	+33615853595
HTML Block	Product
Product Name	HP OMEN
Product Type	Gaming PC
Password (If Any)	0403 or 0304
Product Model	TBC-M025-MT
Serial Number	rtl8821ce
Problem Description	- υπολογιστής σβήνει μόνο του μετά από 10 λεπτά - πελάτης μαζί είχε φέρει για καθάρισμα περίπου 1 χρόνο πριν - ο πελάτης έφερε μαζί του τα ακουστικά razer και καλώδιο τροφοδοσίας του υπολογιστή - Επίσης πελάτης έστειλε το πιο κάτω μήνυμα στο whats up: Hello, I left a computer at your shop this morning for troubleshooting. Issues experienced : - shut down unexpectedly by itself, sometimes after 5mn, sometimes not. When it shut downs, I have to remove the power cable and reconnect to start again the PC - ⁠i noticed the audio is doing weird noises ( I tried with 2 headsets, one bluetooth and one with 3.5 jack) with lags. I suspect a possible issue with the audio card. - ⁠i tried to do a factory mode with windows via the settings menu but nothing happens here as well. My hypothesis are either a hardware problem or a software issue.
Accessories Included	Power Cable Bag Case Other
Other Accessories	Headset RAZER
Status	In Repair
Note	Contact via Whatsapp +33615853595